Renter Information

Find the Right Property

Browse our listings on the website to find a property that suits your needs and budget.

Schedule a Viewing

Contact us to schedule a viewing of the property. We encourage you to inspect the home to ensure it’s the right fit for you.

Submit Your Application

Once you’ve found your ideal property, submit your rental application online via the link on Realestate.com.au. Be sure to provide all required information, including:

• Proof of income or employment
• Identification (e.g., driver's license or passport)
• References from previous rental providers

Application Review

We’ll conduct a thorough screening process, which includes background and credit checks, to ensure you meet the requirements.

Approval

If your application is approved, we’ll contact you to finalise the lease agreement and prepare for your move-in.

Rent Payments

Rent is due on the agreed-upon date each month. You can easily pay your rent through our secure online payment portal.

Maintenance Requests

Should any maintenance issues arise, you can submit a maintenance request through our renter portal. Our team will respond promptly to ensure any repairs or issues are handled quickly.

Routine Inspections

We conduct regular inspections to ensure the property is well-maintained. We’ll notify you in advance and work with you to schedule a convenient time.

Renter Portal

As a renter with Home Realty Co., you’ll have access to our renter portal, where you can:

• Pay rent
• Submit maintenance requests
• View important lease documents
• Track any communication regarding your tenancy

Renter Rights

• Right to a safe and habitable living environment
• Right to privacy with reasonable notice before entry for inspections or maintenance
• Right to request repairs for essential services such as heating, water, and electricity

Renter Responsibilities

• Pay rent on time
• Maintain the property in a clean and reasonable condition
• Report any maintenance issues promptly
• Adhere to the terms of your lease agreement, including respecting neighbours and common areas

• Notice to Vacate: Be sure to provide written notice according to the terms of your lease (usually 28 days’ notice is required).
• Final Inspection: We’ll conduct a final inspection to assess the condition of the property. Be sure to leave the home in the same condition as when you moved in, aside from normal wear and tear.
• Bond: Your security deposit will be refunded, minus any deductions for damages or outstanding rent, as per the lease agreement.
• Key Return: Don’t forget to return all keys, remotes, and access cards to avoid additional charges.


Any changes, such as painting or installing fixtures, must be approved by us in writing.

• What if I need to break my lease early?
Early termination may incur fees, and the terms will be outlined in your lease agreement. Contact us as soon as possible to discuss your options.
• How do I request emergency repairs?
For urgent issues like water leaks or heating failures, call our 24/7 emergency maintenance line immediately.